Yelp Reviews are Getting More Positive AND More Negative

Yelp reviews are getting both more positive and more negative. You might wonder how that’s even possible. But it’s actually pretty simple. In 2014, more customers left 1-star reviews on Yelp than they did back in 2005. But they also left more 5-star reviews. That’s according to an analysis of over a million Yelp reviews ...